General Terms and Conditions

**Haven Terms and Conditions **

General Terms and Conditions

Acceptance of the Terms of Use

Welcome to membership at The Haven – we’re glad you’re here! These Terms of Use are entered into by and between you and Grace & Grit Productions, LLC (“The Haven”, “Company,” “we,” “our,” or “us”). The following Terms of Use, together with our Privacy Policy (https://www.worklifehaven.com/website-privacy-policy) and our Member Handbook/Manual (https://www.worklifehaven.com/member-handbook) located here (collectively, these “Terms”), govern your access to and use of the Haven spaces, any applicable mobile application, and your membership with The Haven (collectively the “Service”), including any content, functionality, and access offered therein.

Please read the Terms carefully before you start to use the Service. By using the Service, or by signing an acknowledgement of these Terms if that option is made available to you, you accept and agree to be bound and abide by these Terms of Use, our Privacy Policy and our Member Handbook, incorporated herein by reference. If you do not agree to these Terms of Use, the Privacy Policy or the Member Handbook, you may not access or use the Service. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

Member Agreement

  1. Membership Agreement

The Haven was created to foster and support a collaborative environment by providing its members with space, learning, and community. By joining The Haven, our members agree to certain rules for our community. The goal of The Haven is to support each other, cultivate what’s next in each of our work, collaborate, learn, and grow, all of which requires a commitment to follow the Community Rules and Values. Any questions about this Agreement, or any rules should be addressed by email to support@worklifehaven.com

  1. Term

This agreement remains in full force and effect whilst your membership is in effect, whilst you use the Service, and thereafter as permitted by law.

The Haven reserves the right to terminate or modify your membership. The Haven will give members 30-day notice if the membership model changes, pricing changes, access/hours change, or if there is a change to the individual’s membership, including the possibility that the work-style is not a fit for a co-working environment. Note that this 30-day notice is not granted in the case of unkind or illegal behavior as stated in Section 9 – Termination.

  1. Conduct

By using the Service, you agree to the following:

Kindness is the first and most important mantra for The Haven. Behave well and treat others the way you would want to be treated. Support others’ ideas, efforts, and work. Abide by our Ethos and Community Commitments as stated in The Haven Manual.

  1. Community

Believe in yourself, believe in others, and especially believe in the collaborative power of the The Haven community. Share. Collaborate. Work hard. Have fun. Improve The Haven for all. Give input to make The Haven better.

  1. Membership Details and Access

The Haven’s membership includes access to The Haven workspace specific times per week, depending on your membership plan. The Haven may be bustling with people, and some days, it may be quiet. Workdays are non-transferable on monthly membership plans. In other words, if you don’t use all of your Haven days one month, you cannot rollover your work days to the following month.

  1. Changes

We will do our best to notify members of changes to the Rules and this Agreement. We will strive to keep an up-to-date copy of this agreement in the Online Member Area of The Haven’s website.

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service. If you have any questions about these Terms, please contact us at support@worklifehaven.com.

  1. Fees

When signing up for a flex membership at The Haven, you must pay for your first and last month. Your last month will also double as a security deposit. We do not anticipate needing to subtract from your security deposit unless you cause damage beyond that expected from normal business use and wear & tear. (For example, throwing a chair against the wall.) Barring such an extreme circumstance, your last month’s rent will be used to pay your final month of membership after providing 30-days notice that you wish to discontinue your membership at The Haven.

For those members who signed up before The Haven opened, you have already paid your first month’s rent. Therefore, upon opening you must pay your last months’ rent/ security deposit. Then, one month after we open, we will auto-draft your second month’s rent. (For example, if a part-time flex member pre-paid their first month’s rent of $249.00 in July, then on the date we open, our system will auto-draft their last month’s rent/security deposit of $249.00. One month later, our system will auto-draft the second month’s rent of $249.00. This will continue for each month until you give notice. For your final month of membership, no payment will be auto-drafted, as it has already been pre-paid.)

Monthly membership fees are automatically drafted on the 1st of each month. We must have an ACH or credit card on file for all monthly recurring payments and account charges. If payment information is not up to date and payment does not go through, it is your responsibility to update your membership profile with current payment information within a week or else your membership will be revoked and given to the next person on the waiting list. In case of non-payment, Full-time and Private Suite members will automatically lose access via the app on their phone after one week.

Monthly membership plans are always prorated your first month. You will then be billed on the 1st of the month ongoing. You will be charged a prorated first month and full last month at time of sign up. If you decide to upgrade or downgrade your membership plan, we will credit your last month’s payment and start you on your new plan on the 1st of the following month. You will be charged for your 1st month plus your last month at time of membership change.

All memberships (excluding private offices) are month-to-month and require no long-term commitment. Membership payments are not refundable once you have started using The Haven and we require a 30-day notice to cancel your membership.

  1. Termination

We value your membership and your contributions to The Haven community, but we understand that circumstances can change and you may need to leave The Haven. At least a 6-month commitment to The Haven is highly encouraged as it is our goal is to build and foster community among our members.

Members are required to give The Haven 30-days’ notice to cancel a membership. To cancel your membership, please submit a membership cancellation request in writing to support@worklifehaven.com. Please note that annual prepaid memberships are non-refundable, cannot be paused, and do not auto renew. Long term membership plans cannot be put on hold and must be used for a continuous annual term.

The Haven reserves the right to terminate a membership at our sole discretion. You agree not to use The Haven for any purpose that is unlawful, prohibited, or that could damage, disable or impair any of The Haven furnishings, equipment, or space, or keep other members from using The Haven, or that would hurt The Haven as an ongoing business. This also means you won’t attempt to gain access to any computer systems or networks of The Haven (beyond general web access), or attempt to obtain any materials or information not intentionally made available to all The Haven members. If your use of the Services violates these obligations, your membership will be terminated immediately.

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. Our Service may contain links to third-party websites or services that are not owned or controlled by Grace & Grit Productions, LLC. Grace & Grit Productions LLC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Grace & Grit Productions, LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services, access available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

  1. Connections

You also agree not to use The Haven or The Haven property in connection with: a. Contests, pyramid schemes, chain letters, junk email, spamming or similar behavior; b. Defaming, abusing, harassing, threatening or otherwise violating the legal rights (such as privacy and publicity) of others; c. Posting, distributing or disseminating inappropriate, profane, defamatory, obscene, indecent, or unlawful material or information; d. Uploading, reproducing, using, performing or otherwise making available, images, software or other material or information which infringes another’s rights, or is protected by intellectual property laws where you don’t own or license such rights; and e. Uploading or using files that contain viruses, corrupted files, or any other similar software or programs that may damage the computers or property of The Haven or another member. If you use The Haven or The Haven property in connection with the above enumerated actions, your membership will be terminated immediately at the sole discretion of The Haven.

  1. Confidences

You acknowledge that during your membership in The Haven, you are going to be exposed to The Haven Confidences. “The Haven Confidences” means information (such as business information, trade secrets, technology, customers and prospects, and other secret stuff) disclosed by The Haven or by other members of The Haven (including through your keen observation) that is confidential or proprietary in nature and simply just not known by others. You agree to keep confidential and not to disclose or use The Haven Confidences, you understand that they remain the exclusive property of whomever disclosed them, and you don’t acquire any rights to such Haven Confidences.

  1. Complaints

Please don’t make defamatory or disparaging comments about The Haven or fellow members. Gossip is not tolerated at The Haven. Suggestions are welcome in a respectful, private manner to the founder. To make a suggestion, please contact support@worklifehaven.com.

  1. Intellectual Property Rights

The Service and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection, and arrangement thereof), are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. The Company name and logo, and all related names, logos, product and service names, designs, and slogans are the property of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on the Platform are the trademarks of their respective owners.

  1. Liability

Neither The Haven nor its members will assume any liability to you with respect to your access to, participation in, use of The Haven or The Haven Services, or any loss of information or other property resulting from such participation or use. The Haven is not liable for loss, damage, or theft of anything left on The Haven premises. The Haven will not assume liability for damages or injuries to members, clients, guests, or other parties that members may invite to The Haven space or on the property of any part of The Haven or its' premises.

IN NO EVENT WILL THE HAVEN, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE PLATFORM, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE PLATFORM, OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS, OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

IN NO EVENT WILL THE COLLECTIVE LIABILITY OF THE HAVEN AND ITS SUBSIDIARIES AND AFFILIATES, AND THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS, TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT OR OTHERWISE) EXCEED THE AMOUNT YOU HAVE PAID TO THE COMPANY FOR THE APPLICABLE SERVICES IN THE LAST 12 MONTHS OUT OF WHICH LIABILITY AROSE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

  1. Disclaimer

THE HAVEN PROVIDES THE HAVEN SERVICES “AS IS” AS A SERVICE AND NOT AS A LEASE OF REAL PROPERTY, AND DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, TO THE EXTENT PERMITTED BY LAW. THERE IS ALSO NO WARRANTY OF TITLE, QUIET ENJOYMENT OR POSSESSION. THE ENTIRE RISK OF PARTICIPATING IN OR USING The Haven SERVICES, REMAINS WITH YOU.

  1. Indemnification

You agree to defend, indemnify, and hold harmless The Haven, its agents, owners, members and employees, from and against all claims, liabilities, losses, damages, expenses, judgments, fines and penalties based on or arising out of your actions, errors and omissions, willful misconduct or fraud, breach or violation of the Rules of The Haven or otherwise suffered in connection with your participation in The Haven or use of The Haven Services.

  1. Consent and Governing Law

Take note that you can’t assign this Agreement without the prior written consent of The Haven. Since The Haven is situated in Bend, OR, we all agree that the law of the great State of Oregon governs this Agreement. And we further agree that exclusive jurisdiction and venue for all purposes under this Agreement shall be in Bend, OR everybody consents to such jurisdiction and venue. Finally, in the highly unlikely event that any provision or portion of this Agreement is determined to be invalid, illegal or unenforceable for any reason, in whole or in part, the remaining provisions of this Agreement shall be unaffected and shall remain in full force and effect to the fullest extent permitted by law. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

  1. Arbitration

At The Haven’s sole discretion, we may require you to submit any disputes arising from the use of these Terms of Use or the Service, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Oregon law.

"The Haven" Team.

I acknowledge that I have read and understand this Agreement and the Rules of The Haven as put forth in this Agreement and The Haven Member Handbook. Further, I agree to be bound by this Agreement and the Rules of The Haven regarding my participation in The Haven and the use of The Haven Services.

Accept & Continue